SUPPORT
CONTACT US
Questions on purity documentation, an order in transit, or handling and storage — this is where to reach us.
Send us a message
We answer during United States business hours. Include your order number where relevant and we will pull the batch records against it.
Order tracking
Tracking is emailed as soon as a label is created. Past orders and tracking links live in your account.
Before you write
Testing, reconstitution, storage, packing and shipping are covered in detail on the home page FAQ — it answers most of what comes in.
Wholesale
Volume supply for laboratories and research groups is handled separately.